Your Psychology Today Profile is Costing You Clients

When someone types their zip code into Psychology Today, they get a wall of therapists. Rows and rows of faces with four lines of text underneath each one.

Four lines. That's what you get before they scroll past you.

If your first line is "Hello! My name is..." or "I am a Licensed Professional Counselor with 10 years of experience..." you've already lost them. You sound like everyone else. And when everyone sounds the same, people pick based on convenience or cost - not fit.

Your first line is your niche statement.

The very first sentence of your profile should tell your ideal client exactly who you help. Not your credentials. Not your modalities. Not a greeting. Your niche.

I just searched a random Atlanta zip code. Here's what I saw over and over:

"Hello! My name is [name] and I am a licensed therapist in the state of Georgia..."

"I am a Licensed Professional Counselor with a Master's degree in..."

"Welcome! I'm [name], a passionate and dedicated therapist committed to fostering growth..."

"Congratulations! You just made an important step in the change process..."

None of these tell me who they help. None of these make me stop scrolling.

Now compare to this:

"I help high-achieving women navigate life stressors and mental health concerns."

"I specialize in working with big-hearted people-pleasers who want to move beyond limiting patterns of self-doubt, fear, and overthinking."

"Therapy for new moms who feel like they're failing at everything."

Those make the right person stop. Those make someone think "wait - that's me."

The four-line test.

Before you do anything else, go look at your profile the way a potential client sees it. Search your zip code. Find yourself in the list. Look at those four lines.

Do they tell someone who you help? Do they speak to the client's experience? Or do they talk about you?

If your four lines are about your credentials, your training, your years of experience, or your therapeutic approach - rewrite them.

Speak to them, not about you.

Your ideal client isn't searching for a therapist thinking "I hope I find someone with a Master's degree from a good school who uses an integrative approach combining CBT and mindfulness."

They're thinking "I'm exhausted. I'm anxious. I don't know what's wrong with me. I need someone who gets it."

Write to that person.

Instead of: "I am a licensed therapist with 15 years of experience specializing in anxiety and depression."

Try: "You're exhausted from holding everything together. The anxiety never stops, even when everything looks fine from the outside."

The first one is a resume. The second one is a mirror.

What to cut.

Your full name in the first line (it's already at the top of the profile). Your credentials in the first paragraph (save them for later). Long lists of modalities (clients don't know what these mean). Generic phrases like "warm and supportive environment" or "meet you where you are." Anything that could be copied and pasted onto another therapist's profile.

What your first four lines should include.

Line 1: Who you help (your niche statement). Lines 2-4: What they're experiencing and what's possible.

That's it. You have maybe 10 seconds before they scroll. Use those seconds to make the right person feel seen.

The rest of the profile.

Once you've hooked them with the first four lines, then you can talk about your approach, your background, what makes you different. But none of that matters if they never click through to read it.

The issues and specialties checkboxes matter too - don't check 30 boxes. Pick the ones that genuinely reflect who you want to work with. Every box you check dilutes your message.

Test it.

Search your zip code. Look at your profile next to everyone else's. Would you click on you? Does anything make you stand out?

If not, rewrite your first line today. Make it your niche statement. Make it about them.

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